OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is included in My Family Assistant EU experience?

Our service offers discreet, high-touch support tailored to your family’s unique rhythm. From managing daily logistics, sourcing refined family experiences, to handling time-consuming admin — consider us your private concierge for all things family life!

How does the service work on a monthly basis?

Each month, your dedicated assistant provides personalised weekly planning and daily support, tailored to your unique lifestyle. Communication is seamless and bespoke — via WhatsApp, email and Trello dashboard — with prompt, proactive assistance you’ll never need to chase.

What makes My Family Assistant more efficient than managing things myself?

With dedicated expertise in time management, planning, and organization, My Family Assistant EU ensures tasks are handled promptly and professionally. This gives you more time to enjoy quality moments with family or focus on your work and personal interests, without the stress of day-to-day logistics- your  lifestyle solution for elevated ease!

Do you only cater to international families?

While we are well-versed in the needs of expatriate families, our services are designed for any household seeking elevated support, more ease, and less overwhelm in their day-to-day life.

Are your subscriptions flexible?

Absolutely. Our packages are crafted for modern families and their evolving needs. You may upgrade, pause, or cancel your subscription with ease — no long-term commitments required.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS